The Handbook of Task Analysis for Human Computer Interaction 1st Edition by Dan Diaper, Neville Stanton ISBN 0805844333 9780805844337

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ISBN 10: 0805844333 
ISBN 13: 9780805844337
Author: Dan Diaper, Neville Stanton

A comprehensive review of the current state of research and use of task analysis for Human-Computer Interaction (HCI), this multi-authored and diligently edited handbook offers the best reference source available on this diverse subject whose foundations date to the turn of the last century. Each chapter begins with an abstract and is cross-referenced and indexed to other chapters.

Divided into five parts–each prefaced with a rationale and brief summary of its chapters–this volume presents contemporary thinking about task analysis together with a representative set of methods. Part I opens with seven chapters that form a book-within-a-book and introduce most of the main concepts, methods, and techniques discussed in more detail in later parts. Part II describes the use of task analysis in commercial IT projects and recognizes some of the important constraints on its use. Part III primarily concentrates on human issues–most relying on some particular psychological or ergonomic model. Part IV presents task analysis methods targeted at software engineering development. These methods, particularly where supported by CASE tools, are therefore practical for use in commercial projects. Lastly, Part V focuses on outstanding issues associated with task analysis, highlighting the main problems with it and analyzing how these might be resolved in due course.

Academic researchers, post-graduate students and final year undergraduates, as well as practicing HCI professionals and hardcore task analysts, including industrialists, psychologists, and computer scientists all benefit from this Handbook.

The Handbook of Task Analysis for Human Computer Interaction 1st Table of contents:

• Theoretical Foundations of Task Analysis

  • Cognitive and Physical Task Analysis
  • Theories of Human Cognition and Behavior in HCI
  • Information Processing Models
  • The Role of Memory, Attention, and Perception in Task Performance

• Methods of Task Analysis

  • Hierarchical Task Analysis (HTA)
  • Cognitive Task Analysis (CTA)
  • Ethnographic and Observational Methods
  • Interviews and Questionnaires for Task Analysis
  • Task Decomposition and Flowcharting

• Task Representation and Modeling

  • Task Diagrams and Flowcharts
  • Use of Notations in Task Analysis (e.g., UML, flow diagrams)
  • Task Network Models
  • Data Collection Techniques and Tools

• Cognitive Task Analysis

  • Techniques for Understanding Cognitive Processes
  • Cognitive Walkthroughs
  • GOMS (Goals, Operators, Methods, and Selection Rules)
  • Knowledge Engineering Approaches

• Task Analysis in User Interface Design

  • Mapping Tasks to Interface Design
  • Identifying User Requirements through Task Analysis
  • Task Analysis for Menu Design, Forms, and Navigation Systems
  • Task-Centered Design Approach

• Evaluating and Refining Task Analysis

  • Validating Task Analysis Models
  • User Testing and Feedback Loops
  • Iterative Design and Task Reassessment
  • Identifying Design Flaws through Task Analysis

• Task Analysis for Different User Groups

  • Designing for Novices vs. Experts
  • Task Analysis for Special Needs Users
  • Cross-Cultural Task Analysis and Global User Interface Design

• Task Analysis in Specific Domains

  • Task Analysis in Healthcare, Aviation, and Military Applications
  • Task Analysis in Software and Web Design
  • Case Studies and Industry Applications

• Emerging Trends and Future Directions

  • Task Analysis for Mobile and Wearable Devices
  • Task Analysis for Virtual and Augmented Reality
  • Automation and AI in Task Analysis

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