Practice Management for the Dental Team 9th Edition by Betty Ladley Finkbeiner, Charles Allan Finkbeiner ISBN 0323597653 9780323597654

 Practice Management for the Dental Team 9th Edition by  Betty Ladley Finkbeiner, Charles Allan Finkbeiner – Ebook PDF Instant Download/Delivery. 0323597653, 978-0323597654
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Product details:

ISBN 10:       0323597653
ISBN 13: 978-0323597654
Author:         Betty Ladley Finkbeiner, Charles Allan Finkbeiner

Learn the skills you need to manage a modern dental business. Practice Management for the Dental Team 9th Edition is a comprehensive, one-stop resource that presents practical information on everything from managing patients to running the business. This unique text includes a wide range of dental office skills which are mapped to the Dental Assisting National Board (DANB) test blueprint including technology, communications, appointment setting, dental charting, business office procedures, financial arrangements, and more! New to the ninth edition is even more in-depth information on alternative workforce models, production, insurance, and inventory along with an added emphasis on roles of the entire dentistry team.Plus, this is the only product on the market that includes Eaglesoft screen shots and practice management software, which will be downloadable through the Evolve site, for a fully realistic office experience.

• Comprehensive coverage on the business of managing a dental office provides vital information to ensure the success of any dental practice.
• UNIQUE! Emphasis on roles of the entire dental team featured throughout text. 
• UNIQUE! Patterson Dental EagleSoft screen shots and exercises equip you with valuable realistic practice experience.
• Practice quizzes for each chapter on the Evolve website help your test comprehension and prepare you for classroom and board exams. 
• Expert author Betty Ladley Finkbeiner imparts knowledge and advice from years of teaching and practical experience and wide reach in dental assisting education.
• Key terminology defined in the chapter’s glossary and called out in boldface color within chapter discussions helps you to understand dental practice and clinical dentistry terminology essential to the success of any office manager.
• Learning Activities and Practice Notesencourage you to apply the content to realistic office situations and convey important tips and advice. 
• Learning outcomes at the beginning of each chapter frame the content and serve as checkpoints for comprehension and study.
• Summary tables and boxes provide easy-to-read summaries of text discussions that support visual learners and serve as useful review and study tools.
• Bibliographical citations direct you to targeted sources of information where additional dental-related information can be located.
• Appendixes provide supplemental information for quick and handy office reference.

• NEW! Content includes the latest information on alternative workforce models, dental insurance and reimbursement, production, and inventory planning
• UPDATED! Art program with modern illustrations and photographs helps you to understand today’s office environment, tools, and equipment. 
• EXPANDED and IMPROVED! Test Bank with cognitive leveling and mapping to the Dental Assisting National Board (DANB) test blueprint.

 Practice Management for the Dental Team 9th Table of contents:

Part I. Dentistry as a Business

• The Dental Team in the Business of Dentistry: Covers the structure of the dental team and how dentistry functions as both a service profession and a business, detailing various types of practices and starting a practice.
• Dental Team Management: Discusses leadership, motivation, office etiquette, time management, hiring, and evaluating employees, with an emphasis on administrative assistants’ shifting roles.
• Patient Management: Focuses on understanding patient needs, communication barriers, office policy, and marketing strategies.
• Legal and Ethical Issues: Includes topics such as consent, risk management, fraud, negligence, and workplace issues like sexual harassment.
• Information Technology: Covers the role of technology in managing office systems, profitability, and the selection of software.
• Business Office Design and Equipment Placement: Discusses the physical environment, workstation organization, and selecting office supplies.

Part II. Communication Management

• Working with Dental Office Documents: Includes records management, the Health Insurance Portability and Accountability Act (HIPAA), and clinical records.
• Business Record Storage: Details systems for storing and managing physical and electronic records.
• Written Communications: Covers letter writing, e-mail, text messaging, and other types of communication.
• Telecommunications: Focuses on effective telephone etiquette and optimizing communication channels like search engines.

Part III. Business Office Systems

• Appointment Management Systems: Discusses designing an appointment book, scheduling methods, and factors influencing appointment entries.
• Inventory Systems and Supply Ordering: Guides the design of inventory systems and supply management.
• Recall Systems: Explores keeping patients informed through effective recall systems.
• Third-Party Reimbursement and Coding: Covers the intricacies of dental insurance, fraud, codes, and filing claims accurately.
• Financial Systems (Accounts Receivable): Focuses on understanding financial reporting, entering payments, and managing past due balances.
• Other Financial Systems: Addresses budgeting, online banking, and payroll management.
• Infection Prevention and Control: Discusses infection control techniques, waste disposal, and educating patients.

Part IV. The Dental Assistant and the Workplace

• Planning and Managing Your Career Path: Offers guidance on preparing for the job search, marketing skills, handling job applications and interviews, and career growth in the dental field.

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