Practical Leadership in Nursing and Health Care A Multi Professional Approach 1st Edition by Suzanne Henwood – Ebook PDF Instant Download/Delivery. 9781482229813 ,1482229811
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ISBN 10: 1482229811
ISBN 13: 9781482229813
Author: Suzanne Henwood
Practical Leadership in Nursing and Health Care A Multi Professional Approach 1st Edition Table of contents:
1 Introduction to Leadership
Introduction: The Need for a New Style of Leadership
What Is Leadership?
REFLECTION
Distinguishing Management and Leadership
REFLECTION
The Importance of Influence
REFLECTION
Relational Leadership
REFLECTION
Values-Based Leadership
Leadership as Pragmatic and Contextual
Summary: So What Is Leadership?
What Is Effective Leadership?
REFLECTION
ACTIVITY
Table 1.1: My Top-Ten Characteristics of Effective Leadership
Table 1.2: Characteristics that Could Be Even Further Improved
Productive Reasoning
REFLECTION
REFLECTION
Table 1.3: Productive Reasoning
What Is Your Leadership Style?
How Can You Get the Most from This Book?
REFLECTION
References
2 Practical Leadership in Nursing and Health Care
Understanding Self
Communication with Self and Other
REFLECTION
ACTIVITY
Self-Management: Setting the Right Mind-Set
REFLECTION
ACTIVITY
Figure 2.1: Neurological Levels of Change.
Key Characteristics to Foster in Relation to Self-Awareness and Leading Self
Table 2.1: Core Characteristics of Leadership Development
Table 2.2: Four Key Energy Areas
REFLECTION
Emotional and Social Intelligence
REFLECTION
REFLECTION
TOOL
Power and Assertiveness
REFLECTION
REFLECTION
Table 2.3: Passive, Assertive and Aggressive Communication
Power in Relation to Leadership
REFLECTION
REFLECTION
Personality Types and Individual Difference in Communications, Learning, Being and Leading
References
3 Understanding Self: Creating Your Vision
Leadership
Let’s Start with Personal Values
Relating to Others Using Values
CASE STUDY
Relating to Others Using Metaprograms
REFLECTION
Relating to Others Using Perceptual Positions
Developing a Mind-Set for Success
Have a Clear Vision
Build Rapport with Your Team
Implement a Flexible Attitude
Take Effective Action
Stay in a Resourceful State
Embrace the Presuppositions of NLP
There Is No Failure, Only Feedback
REFLECTION
You Cannot Not Communicate
REFLECTION
The Meaning of Your Communication Is the Response You Get
REFLECTION
Moving On to Creating Your Vision
Before Writing Your Vision, You Need to Recognise Your Power Base
CASE STUDY
Having Recognised Your Power Base, You Need to Establish an Inner Confidence to Put It into Practice
ACTIVITY
ACTIVITY
In Conclusion
References
4 Models of Communication Excellence
Communication in Leadership
Neuro-Linguistic Programming
Box 4.1 Resource
Figure 4.1 NLP communication model
REFLECTION
REFLECTION
Working above the Line
Transactional Analysis
Box 4.2 Resource
Figure 4.2 A PAC diagram demonstrating the three ego-states and their subdivisions
Ego-States
REFLECTION
Egograms
Table 4.1: Egogram Checklist
Table 4.2: Score
Table 4.3: The Transactional Analysis Subscales of the Adjective Checklist (ACL)
REFLECTION
Complementary and Crossed Transactions
Figure 4.3 The most common complementary transactions
Figure 4.4 The OK corral
Figure 4.5 A crossed transaction
REFLECTION
REFLECTION
Summary
References
5 The Art of Followership
Followership
REFLECTION
When Followers Are Dysfunctional
REFLECTION
Building Authentic Followers
REFLECTION
REFLECTION
How Social Media Is Impacting on Followership
References
6 Effective Leadership of Teams
Introduction
REFLECTION
Team-Building Events
REFLECTION
SHORT STORY
REFLECTION
Simple Ideas to Develop Teams In-House
ACTIVITY
Team Feedback for the Brave
The Personal Specification Exercise
ACTIVITY
Learning Together
Summary
So What Is Team Identity?
REFLECTION
REFLECTION
Let’s Explore Why Team Identity Is Important
REFLECTION
Highly Effective Teams
REFLECTION
The Purpose of a Highly Effective Team
Communication Tips
REFLECTION
Table 6.1 Grid
Managing Membership Changes
Team Meetings to Support Team Communication
Roles and Responsibilities
Conflict in Teams: ‘A Conflict Splinter’
Communicating and Sharing the Vision
ACTIVITY
Prioritise
On the Road to Excellence
ACTIVITY
Team Resilience
Expectations of Each Other in the Team
REFLECTION
Whatever the Function of Your Team: A Last Thought
References
Recommended Reading
7 Leading in Health Care: Challenging Boundaries and Future Potential
Drivers for Changing Roles in Health Care
Questioning Traditional Healthcare Roles
REFLECTION
Role Extension, Expansion, Advancement, Delegation and Substitution: The UK Experience
REFLECTION
Application to Practice
Advanced Practice Role Examples
Nurse
Nurse
Radiographer
Physiotherapist
REFLECTION
Thoughts on Opportunities for Change and Leadership Development
Consumer-Driven Health Care
REFLECTION
Preferred-Care Setting
Inter-Professional Blurred-Boundary Working
Globalisation of Health Care
Impact of Technology on Health Care
Developing the Research Evidence Base
REFLECTION
Summary
References
8 Leading and Change in Institutions
Why Change?
The Reasons for Change
REFLECTION
The Role of a Leader in Organisational Change
The Context of a Change: The Big Picture
Using the 7S Model to Handle Uncertainty
REFLECTION
The Psychology of Change: How to Gain Buy-In
Buy-In from Stakeholders and Collaborators
REFLECTION
Buy-In from Staff and Management
References
9 Second-Order Leadership
Introduction
Who Leads?
First- and Second-Order Change Theory
Example 9.1
Example 9.2
When You Need to Challenge Current Thinking
Choose to Change or to Be at Effect of Change?
Do We Need More Resources, or Reorganised Resources?
Beware of Cyclical Sameness
Multiple Brain Leadership
Leading in Complex Systems
Table 9.1: Cartesian Questions Chart
Make Use of Chaos
In Conclusion
References
10 Inspiring Others to Follow Your Lead: Leading Change
REFLECTION
Inspirational Leadership
Modern Healthcare Environments
REFLECTION
Forms of Inspiration
A DEFINITION OF AN INSPIRATIONAL LEADER
What Makes an Inspirational Leader?
Inspirational Change
REFLECTION
Being an Inspirational Role Model
References
11 Motivating and Engaging Others: Driving Practice Change
Introduction
Planning Change
CASE STUDY: Using Critical Incident Analysis
REFLECTION
Sharing the Vision of Change
CASE STUDY
REFLECTION
Understanding Cultural Diversity
ACTIVITY
REFLECTION
Identifying Skills
REFLECTION
Culture and Values
REFLECTION
Individual Leadership Values
FIGURE 11.1 Competing values framework at an individual level.
Summary
References
12 Learning from Experience
Reflective Learning
REFLECTION
Summary
Learning from Critical Incidents
REFLECTION
Using Critical Incidents to Analyse Team Performance
CASE STUDY: Using Critical Incident Analysis
Using Critical Incidents to Analyse Individual Behaviour
Peer Mentoring and Social Learning
REFLECTION
Summary
References
Additional Reading
13 Coaching and Empowering Others
REFLECTION
Mentoring, Supervision and Coaching: Understanding the Difference
Supervision
Mentoring
Coaching
What Is Coaching and How Can I Apply It to My Practice?
Obstacles
REFLECTION
4MAT and Congruence
ACTIVITY
Questions Are the Answer
Congruent Questions
ACTIVITY
CASE STUDY: Making the Most of Coaching
Tips for Selecting a Good Coach
Questions to Ask a Prospective Coach
What If?
Ethics and Excellence
Accessing Other Coaching Opportunities
Peer Accountability
CASE STUDY
Coaching Partners
Coaching Moments
Summary
References
14 Setting Compelling Goals
Why Goals?
A Goal-Setting Context
Mission–Goal–Objective
Strategic Planning and Goals
REFLECTION
How People Stop Themselves Achieving the Goals
Successful Goals
REFLECTION
CASE STUDY: A Goal for Supporting Lone Worker Nurses
Goal Setting: Logical and Psychological
Logical
NLP (Neuro-Linguistic Programming)
Psychological
ACTIVITY
‘Objectifying’ Goals: Gaining Absolute Clarity
ACTIVITY
Motivation to Achieve Goals
Intrinsic and Extrinsic Motivation
Table 14.1: Using the Meta-Model in Practice
Towards and Away from Motivation
ACTIVITY
REFLECTION
Goals Are All about States!
Right State = ‘End State’
Final Word
CASE STUDY: A Goal for Supporting Lone Worker Nurses
Notes
References
15 Resilience
The Case for Resilience
What Is Resilience?
Life at the Crossroads of Change
Can Resilience Be Learned?
Resilience Research
How Resilient Are You?
REFLECTION
The Power of Realistic Optimism
REFLECTION
ACTIVITY
Shifting Your Explanatory Style: The ABC Model
Disputing Strategy
ACTIVITY
CASE STUDY: Explanatory Style and the ABCD Model
Stress Hardiness
REFLECTION
CASE STUDY: Stress Hardiness
Mindful Resilience
Summary
Note
References
16 Conclusions and Moving Forward
Change Keeps Coming
New Ways of Leading
References
Back Matter
Index
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