Operations management 14th Edition by William Stevenson ISBN 1260575713 9781260575712

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Product details:
ISBN 10: 1260575713
ISBN 13: 9781260575712
Author: William Stevenson 

Operations management 14th Edition Table of contents:

Chapter 1: Operations and Productivity

• Introduction to Operations Management
• The Role of Operations Management
• Key Decisions in Operations
• Productivity and Competitiveness
• Productivity Measures and Improvement

Chapter 2: Operations Strategy in a Global Environment

• Defining Operations Strategy
• Operations Strategy and Competitive Advantage
• Operations Strategy in a Global Context
• Core Competencies and Capabilities
• Developing and Implementing Operations Strategy

Chapter 3: Forecasting

• Importance of Forecasting in Operations
• Types of Forecasting Methods
• Qualitative and Quantitative Forecasting Methods
• Time Series Analysis and Smoothing Models
• Forecasting Accuracy and Error Measurement

Chapter 4: Product and Service Design

• The Importance of Product and Service Design
• Design Process and Tools
• Product Life Cycle
• Design for Manufacturability and Serviceability
• Quality Function Deployment (QFD)

Chapter 5: Process Selection and Facility Layout

• Types of Production Processes
• Process Selection Decisions
• Layout Design and Types
• Product, Process, and Fixed Position Layouts
• Facility Layout Design and Optimization

Chapter 6: Capacity Planning

• The Role of Capacity in Operations Management
• Capacity Planning Strategies
• Determining Capacity Requirements
• Capacity Cushion and Utilization
• Managing Capacity and Demand

Chapter 7: Facilities Layout and Design

• Layout Design and Its Impact on Operations
• Types of Layouts: Process, Product, and Cellular
• Facility Location and Layout Design
• Design for Flexibility and Efficiency
• Tools and Techniques for Layout Design

Chapter 8: Location Strategy

• The Importance of Facility Location Decisions
• Factors Influencing Location Decisions
• Location Analysis Models
• Global Location Strategies
• Evaluating Location Alternatives

Chapter 9: Job Design and Work Measurement

• Job Design and Its Role in Operations
• Job Design Methods
• Work Measurement and Time Standards
• Methods for Setting Time Standards
• Motivation and Job Design

Chapter 10: Supply Chain Management

• Understanding the Supply Chain
• Supply Chain Strategy and Structure
• Managing Supply Chain Relationships
• Inventory Management and the Bullwhip Effect
• Supply Chain Performance and Measurement

Chapter 11: Inventory Management

• Types of Inventory and Their Role in Operations
• Inventory Control Techniques
• Economic Order Quantity (EOQ) Model
• Just-in-Time (JIT) Inventory Systems
• Inventory Management in a Global Supply Chain

Chapter 12: Aggregate Planning and Master Scheduling

• The Role of Aggregate Planning in Operations
• Types of Aggregate Plans: Chase, Level, and Hybrid
• Master Scheduling Process and Techniques
• Capacity Management and Resource Planning
• Aggregate Planning in Service Operations

Chapter 13: Material Requirements Planning (MRP) and ERP

• Overview of MRP and ERP Systems
• MRP Process and Components
• Benefits and Challenges of MRP
• ERP Systems and Their Integration
• Planning and Control in Complex Environments

Chapter 14: Scheduling

• The Role of Scheduling in Operations
• Short-Term and Long-Term Scheduling
• Scheduling in Manufacturing and Services
• Gantt Charts and Resource Allocation
• Sequencing and Scheduling Techniques

Chapter 15: Lean Operations and Six Sigma

• The Concept of Lean Operations
• Principles and Tools of Lean Manufacturing
• Lean vs. Mass Production Systems
• Six Sigma Methodology and DMAIC Process
• Lean Six Sigma in Service and Manufacturing

Chapter 16: Quality Management and Control

• The Role of Quality in Operations
• Quality Management Systems and Standards
• Total Quality Management (TQM)
• Statistical Process Control (SPC)
• Continuous Improvement and Problem-Solving

Chapter 17: Project Management

• The Role of Project Management in Operations
• Project Life Cycle and Phases
• Project Planning Tools: Gantt Charts, PERT, and CPM
• Resource Allocation and Scheduling
• Managing Project Risks and Constraints

Chapter 18: Sustainability and Green Operations

• The Importance of Sustainability in Operations
• Green Supply Chains and Practices
• Environmental Impact and Operations Management
• Sustainable Practices in Manufacturing and Services
• Social Responsibility and Ethical Considerations

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