Information and Communication Technologies in Tourism 2021 Proceedings of the ENTER 2021 eTourism Conference January 19 22 2021 1st edition by Wolfgang Wörndl, Chulmo Koo, Jason Stienmetz 3030657841 9783030657840

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Product details:

ISBN 10: 3030657841 
ISBN 13: 9783030657840
Author: Wolfgang Wörndl, Chulmo Koo, Jason L. Stienmetz

This open access book is the proceedings of the International Federation for IT and Travel & Tourism (IFITT)’s 28th Annual International eTourism Conference, which assembles the latest research presented at the ENTER21@yourplace virtual conference January 19–22, 2021. This book advances the current knowledge base of information and communication technologies and tourism in the areas of social media and sharing economy, technology including AI-driven technologies, research related to destination management and innovations, COVID-19 repercussions, and others. Readers will find a wealth of state-of-the-art insights, ideas, and case studies on how information and communication technologies can be applied in travel and tourism as we encounter new opportunities and challenges in an unpredictable world.

Information and Communication Technologies in Tourism 2021 Proceedings of the ENTER 2021  eTourism Conference January 19 22 2021 1st Table of contents:

Front Matter

Part I: Technology

The Evolution of Chatbots in Tourism: A Systematic Literature Review

Blockchain Technology’s Potential for Sustainable Tourism

In-room Voice-Based AI Digital Assistants Transforming On-Site Hotel Services and Guests’ Experiences

Next-POI Recommendations Matching User’s Visit Behaviour

Assessing Online Sustainability Communication of Italian Cultural Destinations – A Web Content Mining Approach

Technostress Among Hotel Employees – a Longitudinal Study of Social Media as Digital Service Encounters

How Artificial Intelligence Will Change the Future of Tourism Industry: The Practice in China

Co-creating Personalised Experiences in the Context of the Personalisation-Privacy Paradox

A Platform for Difficulty Assessment and Recommendation of Hiking Trails

A Study on the Factors Affect the Technology Satisfaction on AI Based Self-service Technology Service Failure in Hotel

The Role of Perceived Technology and Consumers’ Personality Traits for Trust Transfer in Airbnb

Part II: Innovation

Finding Meaning Through Travel Journaling: A Strength-Based Approach

Loyalty Programs and Direct Website Performance: An Empirical Analysis of Global Hotel Brands

Effect of Personal Innovativeness on Technology Adoption in Hospitality and Tourism: Meta-analysis

A Netnographic Study of Consumer Value in Slow Travel

Gen Z and Esports: Digitizing the Live Event Brand

Coworking and Coliving: The Attraction for Digital Nomad Tourists

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