Information and Communication Technologies in Tourism 2019 1st Edition by Juho Pesonen, Julia Neidhardt 3030059391 9783030059392

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ISBN 10: 3030059391

ISBN 13: 9783030059392

Author: Juho Pesonen, Julia Neidhardt

This book provides an extensive, up-to-date overview of the ways in which information and communication technologies (ICTs) can be used to develop tourism and hospitality. The coverage encompasses a wide variety of topics within the field, including virtual reality, sharing economy and peer-to-peer accommodation, social media use, hotel technology, big data, robotics, and recommendation systems, to name but a few. The content is based on the 2019 ENTER eTourism conference, organized in Nicosia, Cyprus by the International Federation for Information Technologies and Travel & Tourism (IFITT) – the leading independent global community for the discussion, exchange, and development of knowledge on the use and impact of new ICTs in the travel and tourism industry. The book offers a global perspective and rich source of information on important innovations and novel ideas. Though it will prove especially valuable for academics working in the eTourism field, it will also be of considerableinterest to practitioners and students.

Information and Communication Technologies in Tourism 2019 1st Table of contents:

Recommender Systems and Decision Making

Clustering Users’ POIs Visit Trajectories for Next-POI Recommendation

Characterisation of Traveller Types Using Check-In Data from Location-Based Social Networks

Utilising Crowd Information of Tourist Spots in an Interactive Tour Recommender System

Decision Making Based on Bimodal Rating Summary Statistics – An Eye-Tracking Study of Hotels

Sharing Economy

Is the Sharing Economy for All? An Answer Based on Neighbourhoods, Types of Hosts, and User Complaints

Drivers of Emotions in Airbnb-Reviews

UK Residents’ Opinions of Peer-to-Peer Accommodation Impact on Quality of Life

An Analysis of Regional Developments of Airbnb in Switzerland: Insights into Growth Patterns of a P2P Platform

Destination Marketing

The Effects of Virtual Reality on Destination Image Formation

Comparing Tablet and Virtual Reality Glasses for Watching Nature Tourism Videos

“I Want to Go There Too!” Evaluating Social Media Influencer Marketing Effectiveness: A Case Study of Hokkaido’s DMO

The Impact of Visual Social Media on the Projected Image of a Destination: The Case of Mexico City on Instagram

A Framework for Destination Image Analytics

Identification of Competing Destination Brand: The Case of Okinawa Island

Tourist Experience

Exploring a Travel Diary that Promotes Wellbeing – Synergy Between Oral and Visual Narratives of Memorable and Meaningful Experiences

Co-creating “Mindful” Holiday Resort Experience for Guests’ Digital Well-Being

Blended Tourism Experiencescape: A Conceptualisation of Live-Streaming Tourism

Service Robots and Service Automation

Understanding Self-service Technology in Hotels in China: Technology Affordances and Constraints

Perceived Appropriateness and Intention to Use Service Robots in Tourism

What Should Robots Do? A Comparative Analysis of Industry Professionals, Educators and Tourists

Technology in Tourism Industry

Insights into Advanced Dynamic Pricing Systems at Hotel Booking Platforms

Privacy Protection in Tourism: Where We Are and Where We Should Be Heading For

An e-Tourism Adoption Model & Its Implications for Tourism Industry in Nepal

Trust in Tourism via Blockchain Technology: Results from a Systematic Review

Social Media

What’s Vs. How’s in Online Hotel Reviews: Comparing Information Value of Content and Writing Style with Machine Learning

An Exploratory Analysis of Travel-Related WeChat Mini Program Usage: Affordance Theory Perspective

Do Hotels Talk on Facebook About Themselves or About Their Destinations?

Sustainability and Responsibility

Perceived Impacts of Artificial Intelligence and Responses to Positive Behaviour Change Intervention

Towards a Measurement Scale for Digital Social Innovation: A Responsibility-Sustainability Framework

Double Gender Gap in Tourism High-Technology Organisations: Results and Corporate Actions

Citizen Engagement and Entrepreneurship: Implications for Sustainable Tourism Development

Smartphone Usage and Tourism Applications

Understanding Key Motivations for Using a Hotel Gamified Application

Antecedents and Outcomes of Smartphone Usage Among Indian Millennial Travellers

Digital Community

Motivations, Mobility and Work Practices; The Conceptual Realities of Digital Nomads

Influence of Offline Activities and Customer Value Creation on Online Travel Community Continuance Usage Intention

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