Handbook of psychology Volume 12 Industrial and organizational psychology 2nd Edition by Walter Borman, Daniel Ilgen, Richard Klimoski, Irving Weiner ISBN 9781118285398 1118285395

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ISBN 10: 1118285395
ISBN 13: 9781118285398
Author: Walter Borman, Daniel Ilgen, Richard Klimoski, Irving Weiner

Handbook of psychology Volume 12 Industrial and organizational psychology 2nd Edition Table of contents:

Part I Conducting and Communicating Research in Industrial–Organizational Psychology

Chapter 1 A Snapshot in Time: Industrial–Organizational Psychology Today

“I” Versus “O” Tension

Psychology Versus Business Tension

Science Versus Practice Tension

Conclusion

References

Chapter 2 Inferential Meta-Themes in Organizational Science Research: Causal Inference, System Dynam

Causal Inference

Dynamic Modeling

Examples

Summary of Linear Dynamic Systems

Computational Modeling

Conclusions

References

Appendix

Chapter 3 Communicating Research Findings

Communicating Research Findings

What to Say: Alternatives to Correlations

What to Show: Graphical Solutions and Data Displays for I-O Psychology

General Rules and Ideas for Good Graphical Display

Conclusions

References

Part II Personnel Psychology

Chapter 4 Job and Work Analysis

Overview: Job Analysis Requires Many Choices

Job Analysis Methods Must Align With Purpose: One Size Does Not Fit All

From the Dictionary of Occupational Titles to the O*NET

Job Analysis for Identifying Personality Dimensions Relevant to Job Performance

Competency Modeling

Cognitive Task Analysis

Strategic Job Analysis

Accuracy in Job Analysis

Conclusion

References

Chapter 5 Job Performance

What Is Job Performance?

Behavioral Dimensions of Job Performance

Antecedents of Job Performance

References

Chapter 6 Recruitment and Job Choice Research: Same as It Ever Was?

Recruitment Context

Recruitment Practices and Procedures

Recruitment Processes

Taking Stock and Looking Ahead

Concluding Remarks

References

Chapter 7 Personnel Selection and Employee Performance

Performance Model

Theories of Job Performance and Job Analysis

The Nature of Performance

Proximal Antecedents of Performance: Declarative Knowledge, Procedural Knowledge and Skills, and Mot

Antecedents and Outcomes of Declarative Knowledge, Procedural Knowledge and Skills, and Motivation

Individual Difference Correlates of Knowledge, Motivation, and Performance

Methods of Measurement

Methodological Issues and Potential Moderated Relationships

Distal Outcomes of the Selection Process and Employee Performance

Societal and Organizational Issues

Conclusions

References

Chapter 8 Intelligence and the Workplace

General Mental Ability

Intelligence and Performance

Social and Emotional Intelligence

Fallacies and Misinformation About Intelligence

Conclusions

References

Chapter 9 Use and Importance of Personality Variables in Work Settings

Use and Importance of Personality Variables in Work Settings

Structure of Personality

Models of Determinants of Work Performance

Construct Validity of Personality Variables

Synthetic Validity

Ethnic, Gender, and Age Group Similarities and Differences

Methods of Measuring Personality Variables

Intentional Distortion

Summary and Path Forward

References

Chapter 10 Understanding and Facilitating Learning: Advancements in Training and Development

Overview

Training Needs Assessment

Training Design and Delivery

Technology-Delivered Instruction

Team Training

Training Methods

Transfer of Training

Training Evaluation

Special Topics

Final Comments

References

Chapter 11 Absence, Lateness, Turnover, and Retirement: Narrow and Broad Understandings of Withdrawa

Introduction and Background

Withdrawal as a Behavioral Category

Work Withdrawal

Job Withdrawal

Conclusion

References

Chapter 12 Theoretical Approaches to the Study of Job Transitions

Theoretical Approaches to the Study of Job Transitions

Theoretical Foundations of Job Transitions Research

New Approaches to Understanding Job Transitions

Directions for Future Research

References

Part III Organizational Psychology

Chapter 13 Motivation

Overview of Goals and Goal Processes

Expectancies, Self-Efficacy, and Related Constructs

Affect

Individual Differences Related to the Self and Personality

Temporal Dynamics

Multiple Goals and Decision Making

Discussion

References

Chapter 14 Job Attitudes: Cognition and Affect

The Facet Versus Global Approaches to Job Satisfaction

Antecedents to Job Satisfaction

Consequences of Job Satisfaction

Measuring Job Satisfaction

Directions for Future Research

Conclusion

References

Chapter 15 Leadership Models, Methods, and Applications: Progress and Remaining Blind Spots

Catching Up With the Field of Leadership

Emerging and Current Areas of Exploration

General Conclusions

References

Appendix

Chapter 16 Organization Change and Development: In Practice and in Theory

Organization Development Today, Not Yesterday

The Conceptual Knowledge of Organization Development

Samples of Contemporary OD Interventions

Implementation Theories

The Implementation/Change Process Theory Connection

The Change Process Theory/Implementation Theory Divide

Conclusion

References

Chapter 17 Work Groups and Teams in Organizations

Work Groups and Teams in Organizations: Review Update

The Nature of Work Teams and Groups

Team Composition

Team Formation, Socialization, and Development

Team Effectiveness, Processes, and Enhancements

Team Leadership and Motivation

Continuance and Decline

Research Issues and Recommendations

References

Chapter 18 Customer Service Behavior

Service Attributes

Emotional Labor and CSB

Training and Socialization of CSB

Design of Customer Service Jobs

Future Research Directions

References

Chapter 19 Judgment and Decision Making

Introduction

Normative/Prescriptive Versus Behavioral/Descriptive Themes in JDM

Inference Processes

Prediction

Preferences

Deciding: Single-Choice Events

Emotion and Decision Making

Deciding: Multiple Related Events

Multiple Decision Makers

Concluding Comments

References

Part IV The Work Environment

Chapter 20 Work Design

Major Work Design Perspectives

Contextual Influences on Work Design

Characteristics of Work

Mediating Mechanisms in Work Design

Outcomes of Work Design

Work Redesign Interventions

Individual Differences in Work Design

An Integrated Work Design Framework

Tensions in Work Design

Conclusion

References

Chapter 21 Stress in Organizations

Introduction

The Stress Concept

Theories on Organizational Stress

Empirical Evidence

Stress Interventions

Overall Conclusions

References

Chapter 22 Career Dynamics

The Changing Landscape of Work and Careers

The Meaning of a Career

Career Success

Mentoring

Career Development

The Internationalization of Careers

Entrepreneurial Careers

Conclusions

References

Chapter 23 Healthy Workplaces

Healthy Workplaces

References

Chapter 24 Organizational Culture and Climate

Integrated Model of Culture and Climate

Organizational Culture

Climate

Relationship Between Culture and Climate

Moving Across Levels of Analysis

Emergence of Shared Meaning and Perceptions

Culture and Climate Change

Conclusions and Future Directions

References

Chapter 25 Diversity in Organizations

Diversity in Organizations

Defining Theories That Guide Diversity Research

Hot Topics and Unresolved Issues in Diversity Research

Conclusion

References

Chapter 26 The Work–Family Role Interface: A Synthesis of the Research From Industrial and Organiza

Work and Family Interdependencies

Work-Family Balance

Individual Differences and Work-Family

Environmental Support for Managing Work and Family

Cross-National Work and Family Research

Future Research Directions

Conclusions

References

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