Experiences Managing and Maintaining a Collection of Interactive Office Door Displays 1st edition by Dan Fitton, Keith Cheverst – Ebook PDF Instant Download/Delivery. 3540204183, 978-3540204183
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ISBN 10: 3540204183
ISBN 13: 978-3540204183
Author: Dan Fitton, Keith Cheverst
To date there have been very few ubicomp systems that have been deployed and evaluated ‘in place’ and over the longer term. Consequently, the issues related to the management and maintenance of such systems remain a very much under explored (but non-the-less critical) area. This paper discusses our experiences managing and maintaining the Hermes system, which provides asynchronous messaging services for users and runs on multiple public display appliances situated outside offices in the computing department of Lancaster University. Hermes has been running 24/7 for over 15 months, and receives regular use by a range of users.
Experiences Managing and Maintaining a Collection of Interactive Office Door Displays 1st Table of contents:
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Introduction
- 1.1 Motivation for Interactive Office Door Displays
- 1.2 Overview of the System and Purpose
- 1.3 Scope and Contributions of the Paper
- 1.4 Structure of the Paper
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Related Work
- 2.1 Interactive Displays in Office Environments
- 2.2 Applications of Digital Signage and Interactive Displays
- 2.3 Management of Interactive Systems in Public Spaces
- 2.4 Previous Studies on Maintenance and User Interaction
- 2.5 Technological Trends in Digital Signage for Office Spaces
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System Overview
- 3.1 Description of the Office Door Display System
- 3.1.1 Hardware Components
- 3.1.2 Software Architecture
- 3.1.3 Communication Infrastructure
- 3.2 Interaction Model for Office Door Displays
- 3.2.1 User Interaction Design
- 3.2.2 Real-Time Updates and Data Synchronization
- 3.3 Deployment and Installation Process
- 3.4 Design Considerations for Usability and Accessibility
- 3.1 Description of the Office Door Display System
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Managing a Collection of Interactive Displays
- 4.1 Centralized vs. Distributed Management Approaches
- 4.2 Setting Up and Configuring Multiple Displays
- 4.2.1 Initial Configuration
- 4.2.2 Scheduling and Content Management
- 4.3 Monitoring the Health and Performance of Displays
- 4.3.1 Remote Monitoring Tools
- 4.3.2 Error Detection and Troubleshooting
- 4.4 Maintaining Consistency Across Displays
- 4.4.1 Content Updates and Synchronization
- 4.4.2 Version Control and Rollbacks
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Challenges in Managing and Maintaining the Displays
- 5.1 Technical Challenges
- 5.1.1 Network and Connectivity Issues
- 5.1.2 Hardware Failures and Malfunctions
- 5.2 User Experience Challenges
- 5.2.1 Addressing User Feedback and Interaction Patterns
- 5.2.2 Maintaining User Engagement with Dynamic Content
- 5.3 Scalability and Expansion Considerations
- 5.3.1 Managing Large-Scale Deployments
- 5.3.2 Performance Bottlenecks
- 5.4 Environmental and Physical Constraints
- 5.4.1 Power Supply and Physical Space Constraints
- 5.4.2 Space Customization for Display Placement
- 5.1 Technical Challenges
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Maintenance Strategies
- 6.1 Regular System Maintenance and Updates
- 6.2 Repairing and Replacing Hardware Components
- 6.3 Handling Software Bugs and Security Patches
- 6.4 Long-Term Sustainability of the System
- 6.4.1 Energy Efficiency Considerations
- 6.4.2 Sustainable Practices for Hardware Lifecycle Management
- 6.5 User Support and Training for Office Staff
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Evaluation of the System’s Effectiveness
- 7.1 User Feedback and Satisfaction
- 7.2 Performance Metrics and Key Performance Indicators (KPIs)
- 7.3 Lessons Learned from Managing Multiple Displays
- 7.4 Comparing with Other Office Display Systems
- 7.5 Use Case Scenarios and Success Stories
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Future Directions
- 8.1 Potential Improvements to Display Systems
- 8.2 Advancements in Display Technologies
- 8.3 Integration with Other Office Systems (e.g., Smart Buildings)
- 8.4 Expanding to Larger or Remote Deployments
- 8.5 Future Research on Interactive Office Displays
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Conclusion
- 9.1 Summary of Key Findings
- 9.2 Contributions to the Field
- 9.3 Final Remarks
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