Developing Masterful Management Skills for International Business 1st edition by Thomas Cook ISBN B08LGP1RZD 978-1482226102

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ISBN 10: B08LGP1RZD
ISBN 13: 978-1482226102
Author:  Thomas Cook 

This book focuses on the new challenges created for managers by the recent recession. Executives need to learn new skills and run companies delivering results under an entirely new set of conditions and working environments. This book analyzes these issues and provides step-by-step guidance on how to improve decision making. It provides readers with management tools that enhance the opportunity for positive growth and better results. The book maintains a focus on the changes in the new economy and how to manage successfully in this new environment.

Developing Masterful Management Skills for International Business 1st Table of contents:

Chapter 1 Understanding and Executing Successful Leadership and Management

Defining Leadership and Management

Innate or Learned?

Quality Leadership Skills

These Traits Can Be Both Represented or Argued as Positives and Negatives

They Are All Positive and Negative to an Extent

Where Do We Stand as Individuals in All These Traits?

And How Do We Know Where We Really Stand?

Chapter 2 Business Management Skill Sets

Business Management 101

Finance

Communication

Be a Student Always

Be Articulate

Be Interesting

Be Direct, No Nonsense

Utilize Storytelling

Create Feedback

Be Timely

Make Sure Your Points Are Understood by Keeping It as Simple as Possible

Do Not Waste People’s Time

Learn to Speak to Groups, Publicly, and to Utilize PowerPoint

Create a “Communication Style”

Project Management

Problem Resolution

Stop the Bleeding

Assessment

Strategy

Action

Reassessment

Revision

Outreach

Mitigation

Closure

Negotiation

Time Management

Delegating

Time Management and Communicating

People Skills

Business Development

Growth Strategies

Raising the Bar of Sales Management

In Organic Sales

Creating a Viable Sales Strategy

Hiring Quality Business Development and Sales Personnel

Building a Sales Pipeline of Opportunity

Creating an Inventory of Prospects

Closing More Deals

Price

Customer Service

Specific Sales Strategy

Concluding Remarks

Operations

Strategic Planning as an Operational Responsibility

Strategic Planning Considerations

Mantra

Goals and Deliverables

Specific

Measurable

Attainable

Relevant

Time Frame

Collaboration

Chapter 3 Financial Considerations

Financial Controls

Controlling Spend through Procurement Management

Senior Management’s Role in Procurement

Overview

Sourcing

Purchasing

Vendor Management

The RFP Tool in Managing the Purchasing Function

Risk Management in Procurement

Summary

Chapter 4 Going Global—The Business Case to Go Global: Foreign Purchasing and Export Sales

The “Case” to Go Global

Export Sales

Choice of INCO Terms

Utilization of Freight Forwarders

Landed Costs

Competitive Pressures

Trade Compliance Issues

Use of Distributors and Agents

Global Expansion

Global Sourcing

Foreign Asset Expansion

Developing the Skill Sets of Global Business

Understanding Foreign Cultures

Understanding Import and Export Operations, Regulations, and Procedures

Global Supply Chain

International Legal, Accounting, and Finance Issues

International Marketing, Sales, and Customer Service

Technology on a Global Scale

International Purchasing

Benefits to Americans and the World

Foreign Purchasing

Sourcing Globally: Senior Managements Guide to “Twelve Key Best Practices”

Trade Compliance and Regulatory Responsibilities

Buying Internationally: Import Supply Chain

Duties and Fees

Harmonized Tariff Classification

Country of Origin Marking

Trade Compliance with Customs

Reasonable Care Standard

Customhouse Brokers

Internal Supervision and Control

Supply Chain Security

Invoice Requirements

Bonds

Record Retention

Selling Internationally: The Export Supply Chain

Government Agencies Responsible for Exports

International Traffic in Arms Regulations

Export Administration Regulations

Commerce Control List

Electronic Export Information

U.S. Principal Party in Interest

Schedule B Number/Harmonized Tariff Number

Valuation

Recordkeeping Requirements

Denied Party Screening

Embargoed Country Screening

Consularization and Legalization

Solid Wood Packing Material Certificates

Preshipment Inspections

Free Trade Affirmations

Getting Paid

Customs-Trade Partnership against Terrorism Benefits

Background

Customs-Trade Partnership against Terrorism Approach and Guiding Principles

External Factors

Customs-Trade Partnership against Terrorism for Exporters

Additional Consideration: Drawback, Free Trade Agreements, Foreign Trade Zones, and Bonded Warehouses

Chapter 5 Mastering Business Development

Developing an International Business Strategy

Understanding the Cultures of the World

Business Culture

Considering Cultural Factors

Twelve Steps to Building a Successful International Business Model

E-Commerce in Global Trade

Creating an E-Commerce Website Globally

Step 1—Select a Domain Name

Using Country-Level Domain Codes

Internationalizing Your Domain Name

Step 2—Register with Search Engines

Step 3—Choose a Web Host

Step 4—Website Content: Localize and Internationalize

Step 5—Execute Orders

Policy-Advice

Chapter 6 Decision Management

Better Decision Making: Qualitative versus Quantitative

Understand the Decision

Mine

Build a Team

Establish Preliminary Findings

Build a Metrics and Quantitative Model

Evaluate Qualitative Criteria

Complete the Analysis

Make the Decision and Implement

Follow-Up and Tweak

Emotional Intelligence

Chapter 7 Delivering Successful Negotiations

Defining What We Want to Accomplish in Negotiation and Developing a Strategic Plan

Goal Setting

Assessment

Mining

Planning

Action

Tweaking

Closure

Negotiating Globally

The Essence of Compromise

Trust Is the Critical Asset

Chapter 8 Building the Sustainable Business Model

Overview of the Sustainable Business Model

The Ten Steps of Sustainable Business

Integrative Management

Developing and Managing Team Initiatives

Team Building

Collaboration

Camaraderie

Effective Delegation

Mentoring Effectiveness

Crossing Company Silos

Better Results

Choosing Team Members

Managing the Team

Commercial Example

Cyber Security Issues in Global Trade

Avoiding Costly Mistakes

Overview of Cyber Security

Cyber Security Impacts

Application Security

Information Security

Network Security

Disaster Recovery and Continuity Planning

Operational Security

Technology Bullying

End-User Education and Training

Cyber Security Cases

Best Practices in “Mitigating” Potential Security Issues

Assessment

Professional Support

Mindset … Cyber Security Is a Very Real Threat!

Establish Cyber Security Initiative

Train and Educate Staff

Personnel Issues in Cyber Security

Additional International Cyber Concerns

Appendix

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