Computing Information Technology The Human Side 1st Edition by Steven Gordon ISBN 1931777683 9781931777681

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Product details:

ISBN 10: 1931777683

ISBN 13: 9781931777681

Author:  Dr. Steven Gordon 

Computing Information Technology: The Human Side 1st Edition: “From the senior management to the clerical and support group levels, this study addresses the possible pitfalls and triumphs of implementing information technology (IT) into organizations in terms of organizational strategies, structures, and communication methods. Issues of human-computer interaction, ethics, privacy, and security are raised to help facilitate a sociopragmatic and constuctivist understanding of IT culture.”

 

Computing Information Technology: The Human Side 1st Edition Table of contents:

Section I: Web Site User Interface

• Chapter I: Navigational Tools in Hypertext Information Retrieval Frames and an Expandable Table of Contents
• Chapter II: Website Interactivity and Amusement: Techniques and Effects
• Chapter III: Techniques for Visualizing Website Usage Patterns with an Adaptive Neural Network
• Chapter IV: Using Usability Factors to Predict the E-Commerce User Experience

Section II: Interface Design and Usability

• Chapter V: Social Issues in the Administration of Information Systems Survey Research
• Chapter VI: User Interfaces and Markup Language Programming: The Effects of Interaction Mode on User Experience
• Chapter VII: Development of a Task Model for the Analysis and Retrieval of Statistical Data

Section III: End User Computing

• Chapter VIII: Media Selection and End-User Satisfaction: An Empirical Study of Help-Desk Using SERVQUAL
• Chapter IX: End User Support Usage
• Chapter X: Users as Developers — Conditions and Effects of User Systems Development
• Chapter XI: Solving Common Business Problems with Microsoft Office®

Section IV: Information Technology and the Organization

• Chapter XII: Changing a Business School Corporate Culture: Teaching in the 21st Century on a Different Footing
• Chapter XIII: The Role of the Organizational Context in the Use of a Workflow System: Lessons from a Case Study
• Chapter XIV: Strategic Models for the Delivery of Personal Financial Services: The Role of Infocracy
• Chapter XV: Role of Behavioral Factors in Strategic Alliances

Section V: The Human Side in IT Research

• Chapter XVI: Building a Custom Client-Side Research Tool for Online Web-Based Experiments
• Chapter XVII: Towards a Sociopragmatic-Constructivist Understanding of Information Systems

 

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