Business Ethics Case Studies and Selected Readings 10th Edition by Marianne Jennings 0357717775 9780357717776

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ISBN 10: 0357717775

ISBN 13: 9780357717776

Author: Marianne Jennings

Carefully review the decision-making process of business leaders today and discover common threads behind ethical challenges in Jennings’ best-selling BUSINESS ETHICS: CASE STUDIES AND SELECTED READINGS, 10E. The latest cases, new examples and intriguing readings drawn from pop culture, business and history introduce today’s ethical issues, the consequences and societal costs. You learn how to recognize and resolve ethical issues to become a stronger business leader. Probing questions prompt you to evaluate situations like actions of the NBA in China or the NFL’s Taking-a-Knee issue. You learn how specific behaviors can lead to ethical or legal breaches as you work through real examples of business decisions gone awry. You study patterns and choices in examples such as how behaviors have changed during the pandemic, how employees gamed fitness devices for insurance discounts or how parents cheated to get their children into top universities.

Business Ethics Case Studies and Selected Readings 10th Table of contents:

Unit 1. Ethical Theory, Philosophical Foundations, Our Reasoning Flaws, Types of Ethical Dilemmas, and You

Section A. Understanding Ourselves and Ethical Lapses

Reading 1.1. You, That First Step, the Slippery Slope, and a Credo

Reading 1.2. What Did You Do in the Past Year That Bothered You? How That Question Can Change Lives and Cultures

Section B. Ethical Theory and Philosophical Foundations

Reading 1.3. What Are Ethics? From Line-Cutting to Kant

Section C. The Types of Ethical Dilemmas

Reading 1.4. The Types of Ethical Dilemmas: From Truth to Honesty to Conflicts

Section D. Our Reasoning Flaws

Reading 1.5. On Rationalizing and Labeling: The Things We Do That Make Us Uncomfortable, but We Do Them Anyway

Case 1.6. “They Made Me Do It”: Following Orders and Legalities: Volkswagen and the Fake Emissions Tests

Reading 1.7. The University of North Carolina: How Do I Know When an Ethical Lapse Begins?

Section E. Analyzing and Resolving Ethical Dilemmas

Reading 1.8. Some Simple Tests for Resolving Ethical Dilemmas

Reading 1.9. Some Steps for Analyzing Ethical Dilemmas

Reading 1.10. A State of the Union on Cheating: Recognizing the Types and Scope of Cheating—Plagiarism

Case 1.11. The Little Teacher Who Could: Piper, Kansas, and Term Papers

Reading 1.12. A State of the Union on Cheating: Academic Data and Examples

Case 1.13. Dad, the Actuary, and the Stats Class

Case 1.14. Cheating: Culture of Excellence

Reading 1.15. A State of the Union on Cheating: Puffing on Your Résumé and Job Application and in Your Job Interviews

Reading 1.16. Résumés and the Ethics of Using Analytics

A State of the Union on Cheating: Cheating in Real Life

Case 1.17. Moving from School to Life: Do Cheaters Prosper?

Case 1.18. Cheating in Real Life: Wi-Fi Piggybacking and the Tragedy of the Commons

Case 1.19. Cheating in the Carpool Lane: Define Car Pool

Case 1.20. Cheating in Real Life: The Pack of Gum

Case 1.21. Mylan and Its CEO’s Ethical Standards: Does Academic Cheating Matter in Real Life?

Unit 1 Summary

Unit 1 Key Terms

Unit 2. Solving Ethical Dilemmas in Business

Section A. Business, Ethics, and Individuals: How Do They Work Together?

Reading 2.1. The Layers of Ethical Issues and the Ethical Mind

Reading 2.2. What’s Different about Business Ethics?

Reading 2.3. The Ethics of Responsibility

Reading 2.4. Is Business Bluffing Ethical?

Section B. What Gets in the Way of Ethical Decisions in Business?

Reading 2.5. How Leaders Lose Their Way: The Bathsheba Syndrome and What Price Hubris?

Reading 2.6. Moral Relativism and the Either/or Conundrum

Reading 2.7. P = f ( x ) The Probability of an Ethical Outcome Is a Function of the Amount of Money Involved: Pressure

Case 2.8. BP and the Deepwater Horizon Explosion: Safety First

Section C. Resolving Ethical Dilemmas in Business

Reading 2.9. Framing Issues Carefully: A Structured Approach for Solving Ethical Dilemmas and Trying Out Your Ethical Skills on an Example

Case 2.10. Penn State: Framing Ethical Issues

Case 2.11. How about Those Astros?

Case 2.12. Boeing: Decades of Major Ethical Setbacks from Lockheed Document Heists to the 737 MAX

Boeing Management Role

The Problems Continue

Unit 2 Summary

Unit 2 Key Terms

Unit 3. Business, Stakeholders, Social Responsibility, and Sustainability

Section A. Business and Society: The Tough Issues of Economics, Social Responsibility, Stakeholders, and Business

Reading 3.1. The History and Components of Social Responsibility

Case 3.2. Uber and Its Regulatory Cycles

Case 3.3. The NFL, Colin Kaepernick, and Taking a Knee

Reading 3.4. Components of Social Responsibility: Stakeholder Theory

Reading 3.5. Measuring Social Responsibility

Reading 3.6. The Lack of Virtue/Aristotelian Standards in CSR/ESG Evaluations and Surveys

Reading 3.7. Business with a Soul: A Reexamination of What Counts in Business Ethics

Reading 3.8. Appeasing Stakeholders with Public Relations

Reading 3.9. Conscious Capitalism: Creating a New Paradigm for Business

Reading 3.10. Marjorie Kelly and the Divine Right of Capital

Section B. Applying Social Responsibility and Stakeholder Theory

Case 3.11. Fannie, Freddie, Wall Street, Main Street, and the Subprime Mortgage Market: of Moral Hazards

Case 3.12. Pharmaceuticals: A Tale of 4,834% Price Increases and Regulatory Cycles

Case 3.13. The Social, Political, Economic, and Emotional Issue of the Minimum Wage

Case 3.14. Ice-T, the Body Count Album, and Shareholder Uprisings

Case 3.15. Cancel Culture

Case 3.16. Ashley Madison: The Affair Website

Section C. Social Responsibility and Sustainability

Case 3.17. Biofuels and Food Shortages in Guatemala

Case 3.18. Herman Miller and Its Rain Forest Chairs

Case 3.19. The Nonsustainability of the EV/Alt-Fuel and Troubled Truck Industry:

Section D. Government as a Stakeholder

Case 3.20. The Government Mattresses at the Border

Case 3.21. Public Policy and COVID-19 in Nursing Homes

Unit 3 Key Terms

Unit 4. Ethics and Company Culture

Section A. Temptation at Work for Individual Gain and That Credo

Reading 4.1. The Moving Line

Reading 4.2. Not All Employees Are Equal When It Comes to Ethical Development

Case 4.3. Bob Baffert: The Winningest Horse Trainer in History

Section B. The Organizational Behavior Factors

Reading 4.4. The Preparation for a Defining Ethical Moment

Case 4.5. Swiping Oreos at Work: Is It a Big Deal?

Reading 4.6. The Effects of Compensation Systems: Incentives, Bonuses, Pay, and Ethics

Reading 4.7. Measures, Metrics, and Gaming—Part A

Case 4.8. VA: The Patient Queues

Case 4.9. The Atlanta Public School System: High Test Scores, Low Knowledge Levels

Case 4.10. The Wells Way

Reading 4.11. Measures, Metrics, and Gaming—Part B

Section C. Accounting and Governance Factors

The Psychological and Behavior Factors

Reading 4.12. A Primer on Accounting Issues and Ethics and Earnings Management

Reading 4.13. Prevention Tools for the Layers of Ethical Issues: Individual, Organization, Industry, and Society

Case 4.14. FINOVA and the Loan Write-Off

Case 4.15. Organizational Pressures in the Academy: Those Rankings

Case 4.16. Organizational Pressures in the Academy and Parental Pressure Outside: Operation Varsity Blues

Section D. The Structural Factors: Governance, Example, and Leadership

Reading 4.17. The Things Leaders Do, Unwittingly, and Otherwise, That Harm Ethical Culture

Reading 4.18. Re: A Primer on Sarbanes–Oxley and Dodd–Frank

Case 4.19. Accountants and PCAOB: How Are They Doing?

Case 4.20. WorldCom: The Little Company That Couldn’t After All

Case 4.21. The Upper West Branch Mining Disaster, the CEO, and the Faxed Production Reports

Section E. The Industry Practices and Legal Factors

Reading 4.22. The Subprime Saga: Bear Stearns, Lehman, Merrill, and CDOs

Case 4.23. Enron: The CFO, Conflicts, and Cooking the Books with Natural Gas and Electricity

Case 4.24. Arthur Andersen: A Fallen Giant

Section F. The Fear-and-Silence Factors

Case 4.25. HealthSouth: The Scrushy Way

Case 4.26. Dennis Kozlowski: Tyco and the $6,000 Shower Curtain

Reading 4.27. A Primer on Speaking Up and Whistleblowing

Case 4.28. NASA and the Space Shuttle Booster Rockets

Section G. The Culture of Goodness

Case 4.29. New Era: If It Sounds Too Good to Be True, It Is Too Good to Be True

Case 4.30. Giving and Spending the United Way

Case 4.31. The Baptist Foundation: Funds of the Faithful

Unit 4 Key Terms

Unit 5. Ethics and Contracts

Section A. Contract Negotiations: All Is Fair and Conflicting Interests

Case 5.1. Johnny Depp and His Lawyer’s $30 Million in Percentage Earnings

Case 5.2. The Governor and His Wife: Product Endorsement and a Rolex

Case 5.3. Descriptive Honesty and Social Media Hype: An 11-Inch Subway vs. a Footlong Subway and Tuna vs. Tuna

Case 5.4. Sears, High-Cost Auto Repairs, and Its Ethical and Financial Collapse

Case 5.5. Kardashian Tweets: Regulated Ads or Fun?

Case 5.6. Political Misrepresentation: When Is It a Lie?

Section B. Promises, Performance, and Reality

Case 5.7. The Ethics of Walking Away and No Eviction During Pandemics

Case 5.8. Pension Promises, Payments, and Bankruptcy: Companies, Cities, Towns, and States

Case 5.9. “I Only Used It Once”: Returning Goods

Case 5.10. When Corporations Pull Promises Made to Government

Case 5.11. Intel and the Chips: When You Have Made a Mistake

Case 5.12. GoFundME!!!

Case 5.13. Scarlett Johansson and Disney: Payments for Black Widow

Key Terms

Unit 6. Ethics in International Business

Section A. Conflicts Between the Corporation’s Ethics and Business Practices in Foreign Countries

Reading 6.1. Why an International Code of Ethics Would Be Good for Business

Case 6.2. The Tennis Player with COVID Visa Problems

Case 6.3. The Former Soviet Union: A Study of Three Companies and Values in Conflict

Reading 6.4. International Production: Risks, Benefits, and That Supply Chain

Case 6.5. Bhopal: When Safety Standards Differ

Case 6.6. Product Dumping

Case 6.7. Nestlé: Products That Don’t Fit Cultures

Case 6.8. Doing Business in China: The NBA and Ethical Minefields

Section B. Bribes, Grease Payments, and “When in Rome….”

Reading 6.9. A Primer on the FCPA

Case 6.10. FIFA: The Kick of Bribery

Case 6.11. Siemens and Bribery, Everywhere

Case 6.12. Walmart in Mexico

Case 6.13. GlaxoSmithKline in China

Key Terms

Unit 7. Ethics, Business Operations, and Rights

Section A. Workplace Safety

Reading 7.1. Using Two Sets of Books for One Set of Data

Case 7.2. Cintas and the Production Line

Case 7.3. Theranos: The Lab That Wasn’t Safe or Real and Fake the Numbers Until You Make It

Section B. Workplace Loyalty

Case 7.4. Aaron Feuerstein and Malden Mills

Case 7.5. JCPenney and Its Wealthy Buyer

Case 7.6. The Trading Desk, Perks, and “Dwarf Tossing”

Case 7.7. The Analyst Who Needed a Preschool

Case 7.8. Nissan and Carlos Ghosn: Corporate Resources vs. Personal Spending

Case 7.9. Kodak, the Appraiser, and the Assessor: Lots of Backscratching on Valuation

Section C. Workplace Diversity and Atmosphere

Case 7.10. English-Only Workplaces

Case 7.11. Ban-the-Box and Fair Chance: Do You Have Any Criminal Convictions?

Case 7.12. The NFL and Its Rooney Diversity Rule: Coach Flores and the Mix-Up on Texts

Case 7.13. On-the-Job Fetal Injuries

Case 7.14. Political Views in the Workplace

Case 7.15. Facebook, YouTube, Instagram, LinkedIn, and Employer Tracking

Section D. Tough Issues and Confrontation in the Workplace

Reading 7.16. The Ethics of Confrontation

Case 7.17. Office Romances and Me Too: McDonald’s et al.

Case 7.18. Examples of Other Organizations with Atmospheres of Harassment

Reading 7.19. Creating a Culture Free From Sexual Pressures, Harassment, and Favoritism: Codes, Policies, Investigations, and Confrontation

Reading 7.20. The Ethics of Performance Evaluations

Case 7.21. Ann Hopkins and Price Waterhouse

Case 7.22. The Glowing Recommendation

Key Terms

Unit 8. Ethics and Products

Section A. Advertising Content

Case 8.1. Elon Musk and Puffing

Case 8.2. Burger King and the Impossible Vegan Burger

Case 8.3. About Returning That Rental Car and the Gas Tank: Contract Terms

Section B. Product Safety

Reading 8.4. A Primer on Product Liability

Case 8.5. Peanut Corporation of America: Salmonella and Indicted Leaders

Case 8.6. Tylenol: The Product Safety Issues

Case 8.7. Ford, GM, and Chrysler: The Repeating Design and Sales Issues

Case 8.8. The Beginning of Liability: Games, Fitness, Fun, and Injuries

Case 8.9. E. Coli, Jack-in-the-Box, and Cooking Temperatures

Case 8.10. PGE: Electricity, Fires, and Liability

Section C. Product Sales

Case 8.11. Chase: Selling Your Own Products for Higher Commissions

Case 8.12. The Mess at Marsh McLennan

Case 8.13. The Opioid Pandemic

Case 8.14. Frozen Coke and Burger King and the Richmond Rigging

Case 8.15. Adidas and the Intercollegiate Bribery Problems

Case 8.16. Beech-Nut and the No-Apple-Juice Apple Juice

Unit 8 Key Term

Unit 9. Ethics and Competition

Section A. Covenants Not to Compete

Reading 9.1. A Primer on Covenants Not to Compete: Are They Valid?

Case 9.2. Sabotaging Your Employer’s Information Lists before You Leave to Work for a Competitor

Case 9.3. The Hallmark Channel and Countdown to Christmas

Case 9.4. Bimbo Bakery and the Nooks & Crannies

Case 9.5. Starwood, Hilton, and the Suspiciously Similar New Hotel Designs

Section B. All’s Fair, or Is It?

Reading 9.6. Adam Smith: An Excerpt from the Theory of Moral Sentiments 1.1.28

Case 9.7. The Battle of the Guardrail Manufacturers

Case 9.8. Bad-Mouthing the Competition: Where’s the Line?

Case 9.9. Online Pricing Differentials and Customer Questions

Case 9.10. Brighton Collectibles: Terminating Distributors for Discounting Prices

Case 9.11. Park City Mountain: When a Competitor Forgets

Case 9.12. Electronic Books and the Apple versus Amazon War

Case 9.13. Martha vs. Macy’s and JCPenney

Case 9.14. Mattel and the Bratz Doll

Section C. Intellectual Property and Ethics

Case 9.15. Louis Vuitton and The Hangover

Case 9.16. Forcing Farmers to the Dealerships: That Right to Repair Goes Public

Case 9.17. Tiffany vs. Costco

Unit 9 Key Terms

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