Business Communication for Success 1st Edition by Russell Darnall, John Preston ISBN 0982361882 9780982361887

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Product details:
ISBN 10: 0982361882
ISBN 13: 9780982361887
Author: Russell Darnall, John Preston

In a world that is becoming more virtual, more global, and more complex, the project manager’s ability to function in this environment becomes critical to the success of the project. Project Management from Simple to Complex explores project management within this complex, virtual, and global environment. This is not a standard textbook that was adapted to the new publishing paradigm but was designed from the beginning to utilize its capabilities. The book is written in collaboration by an expert in Project Management-Russell Darnall-and an expert in writing instructional texts and using technology for communicating online-John Preston-to create a unique learning environment that prepares students to manage projects in a global, multicultural, and online environment.

Business Communication for Success 1st Edition Table of contents:

Chapter 1: Introduction to Business Communication

• The Role of Communication in Business
• Importance of Effective Communication in the Workplace
• The Communication Process
• Barriers to Communication
• Types of Business Communication

Chapter 2: Communication Theory and Principles

• Communication Models
• Theories of Communication
• Active Listening and Feedback
• Non-Verbal Communication in Business
• Overcoming Communication Barriers

Chapter 3: Writing for Business

• Writing Clear and Concise Messages
• Business Writing Styles and Formats
• Writing Emails and Letters
• Report Writing and Proposals
• Grammar and Punctuation for Business

Chapter 4: Interpersonal Communication in Business

• Building Effective Workplace Relationships
• Verbal and Non-Verbal Cues in Interactions
• Effective Communication with Colleagues and Clients
• Cross-Cultural Communication in Business
• Managing Conflict through Communication

Chapter 5: Digital Communication

• The Impact of Technology on Business Communication
• Using Social Media for Business Communication
• Communication in Virtual Teams
• Email, Instant Messaging, and Video Conferencing Etiquette
• Digital Writing: Best Practices

Chapter 6: Business Presentations

• Preparing and Structuring Business Presentations
• Delivering Engaging and Effective Presentations
• Visual Aids and Supporting Materials
• Handling Questions and Feedback
• Overcoming Public Speaking Anxiety

Chapter 7: Communicating in Meetings and Negotiations

• The Role of Meetings in Business Communication
• Organizing and Leading Effective Meetings
• Strategies for Successful Negotiations
• Understanding Group Dynamics
• Communicating with Multiple Stakeholders

Chapter 8: Persuasion and Influence in Business Communication

• Principles of Persuasion in Business
• Building Credibility and Trust
• Persuasive Writing and Speaking Techniques
• Influencing Stakeholders and Decision Makers
• Ethics in Persuasion

Chapter 9: Communication in Leadership and Management

• Leadership Communication Styles
• Effective Communication for Team Building
• Managing Organizational Change through Communication
• Motivating Employees through Communication
• Leadership and Emotional Intelligence

Chapter 10: International and Intercultural Business Communication

• The Global Business Environment
• Cultural Differences and Communication Styles
• Strategies for Cross-Cultural Communication
• Communicating with International Clients and Teams
• Adapting Communication in Multinational Corporations

Chapter 11: Crisis Communication and Reputation Management

• The Importance of Crisis Communication in Business
• Developing a Crisis Communication Plan
• Communicating During a Crisis: Best Practices
• Managing Organizational Reputation
• Ethical Considerations in Crisis Communication

Chapter 12: Business Communication Ethics and Legal Considerations

• Ethical Issues in Business Communication
• Privacy and Confidentiality in Communication
• Legal Aspects of Business Communication
• Intellectual Property and Communication
• Social Responsibility in Business Communication

Chapter 13: The Future of Business Communication

• Trends and Technologies in Business Communication
• The Impact of Artificial Intelligence and Automation
• Evolving Communication Platforms and Tools
• The Role of Communication in Organizational Innovation
• Preparing for the Future of Communication in the Workplace

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