The Project Manager Guide to Health Information Technology Implementation 1st edition by Susan Houston 9781000441871 1000441873

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ISBN 10: 1000441873
ISBN 13: 9781000441871 
Author: Susan M. Houston

This book focuses on providing information on project management specific for software implementations within the healthcare industry. It can be used as a guide for beginners as well as a reference for current project managers who might be new to software implementations. Utilizing the Project Management Institute’s (PMI) methodology, process groups and knowledge areas are defined as they relate to implementing custom and commercial off-the-shelf (COTS) software. The Software Development Life Cycle (SDLC) is a standard for developing custom software, but can also be followed for implementing COTS applications as well. How will the system be set up from an architecture and hardware standpoint? What environments will be needed and why? How are changes managed throughout the project and after? These questions and more will be reviewed. The differences between types of testing are defined as well as when each are utilized. Planning for the activation and measuring the success of the project and how well the strategic need has been met are key activities that are often not given the time and effort as the other parts of the implementation project. This new edition updates the current content to better align with the newest version of the PMI’s Project Management Body of Knowledge (PMBOK), as well as the latest technology and concepts. In addition, this new edition includes additional chapters on agile management, stakeholder management, and choosing the right methodology.

The Project Manager Guide to Health Information Technology Implementation 1st Table of contents:

1. What Is a Project?

• What Is a Project?

• Project Management

2. Project, Program, and Portfolio Management

• Project vs. Operations

• Program and Portfolio Management

• Case Study 1: Implementation of an Electronic Health Record

• Case Study 2: Implementation of a Research Tracking System

3. Project Process Groups

• Initiating Process Group

• Planning Process Group

• Executing Process Group

• Monitoring and Controlling Process Group

• Closing Process Group

• Case Study 1: Implementation of an Electronic Health Record

• Case Study 2: Implementation of a Research Tracking System

4. Project Knowledge Areas

• Integration Management

• Scope Management

• Schedule Management

• Cost Management

• Quality Management

• Resource Management

• Communication Management

• Risk Management

• Procurement Management

• Project Stakeholder Management

• Case Study 1: Implementation of an Electronic Health Record

• Case Study 2: Implementation of an Organizational Metrics Dashboard

5. Software Development Lifecycle

• Waterfall Model

• Spiral Model

• Rapid Prototype Model

• Incremental Model

• Agile Development

• Commercial Off-the-Shelf (COTS)

• Case Study 1: Implementation of an Electronic Health Record

• Case Study 2: Implementation of an Organizational Metrics Dashboard

6. Agile Development Methodology

• The Agile Mindset

• Agile Methods

• Life Cycle Selection

• Common Agile Practices and Terms

7. Choosing the Right Methodology

• What does “Methodology” Mean?

• Why Is Choosing a Methodology Important?

• Characteristics of Each Methodology

  • Waterfall

  • Agile

  • Hybrid

• What Factors Should the Project Manager Consider in Choosing a Methodology?

  • The Business

  • Stakeholders, Customers, and Resources

  • Project Characteristics

• Discussion/Conclusion

• Case Study 1: Implementation of an Electronic Health Record

• Case Study 2: Implementation of an Organizational Metrics Dashboard

8. Stakeholder Management

• Stakeholder Identification

• Stakeholder Analysis

• Communication Plan

• Stakeholder Management in Action

• Case Study 1: Implementation of an Electronic Health Record

• Case Study 2: Implementation of a Research Tracking System

9. System Configuration

• Workstations

• Client

• Servers

• Storage Area Network

• Disaster Recovery

• High Availability

• Network

• Interface

• Environments

  • Sandbox

  • Development

  • Test

  • Preproduction

  • Production

  • Training

• Considerations

• Case Study 1: Implementation of an Electronic Health Record

• Case Study 2: Implementation of a Research Tracking System

10. Security and Privacy

• IT Project Security and Privacy Tasks

• Case Study: Access to System by Outside Resources

11. Software Testing

• Testing Types

• Configuration and Release Management

• Case Study 1: Implementation of an Electronic Health Record

• Case Study 2: Implementation of an Organizational Metrics Dashboard

12. Activation Management

• User Training

• Activation

• Activation Checklist

• Activation Rehearsal

• Case Study 1: Implementation of an Electronic Health Record

• Case Study 2: Implementation of a Research Tracking System

13. Project Transition to Support

• Why Does This Happen?

• Characteristics of a Support Center

• Change Management

• Managing Transition Throughout the Plan

  • Initiating

  • Planning

  • Execution

  • Closing

• Case Study 1: Implementation of an Electronic Health Record

• Case Study 2: Implementation of an Organizational Metrics Dashboard

14. Measuring Success

• Case Study 1: Implementation of an Electronic Health Record

• Case Study 2: Implementation of an Organizational Metrics Dashboard

Appendices

• Appendix A: Case Study Feedback

• Appendix B: Earned Value Management (EVM)

• Appendix C: Forms and Templates

References and Additional Readings

Index

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